Legal & Contact Information

ELLEAURE is an online jewelry brand operated from Denmark.

Business Information

Trading name: ELLEAURE

Registered legal operator:
ReachForge

CVR number:
41421827

VAT number:
DK41421827

Registered business address:
Rughaven 29, 1TV, 9000 Aalborg

Country:
Denmark

Customer service email:
contact@elleaure.com

Telephone:
+45 50 25 27 66

Website:
https://elleaure.com/

The registered legal operator listed above is the seller and contracting party for purchases made through the ELLEAURE online store unless expressly stated otherwise.

Customer Service

Customers can contact ELLEAURE regarding orders, delivery, returns, products, privacy or other questions using the email address listed above.

Please include your order number when contacting us about an existing order.

Consumer Complaints

If you experience a problem with an ELLEAURE purchase, please contact ELLEAURE first so we have the opportunity to resolve the matter.

If a consumer dispute cannot be resolved directly, customers may have access to an approved consumer-dispute-resolution body depending on their country and the nature and value of the dispute.

For eligible disputes involving a Danish trader, consumers may be able to use the Danish consumer-complaints system, including Mæglingsteamet for Forbrugerklager / Nævnenes Hus, where the applicable requirements are met. Danish official consumer guidance instructs consumers to complain to the retailer first before escalating through the consumer-complaints system.

EU consumers residing outside Denmark may also be able to seek assistance through the European Consumer Centres Network or another applicable national consumer body.

EU Online Dispute Resolution Platform

ELLEAURE does not provide the former European Commission Online Dispute Resolution Platform link because the platform was officially discontinued on 20 July 2025.

Governing Law

ELLEAURE operates from Denmark and is subject to applicable Danish law.

Where ELLEAURE sells to consumers in other jurisdictions, mandatory consumer protections applicable to those customers remain unaffected.